fb7 — Safe and Responsible Platform

fb7's commitment to responsible gaming

Play within your limits — learn about fb7's protection tools, age policy and support services.

Our responsible gaming policy

fb7 believes that online gaming is an entertainment activity, and it should always remain just that. Ensuring responsible gaming on our platform is one of our highest priorities. We want every player to enjoy a safe and happy environment.

Responsible gaming means being aware of your financial limits, managing your time wisely and maintaining a healthy attitude toward playing. fb7 provides various tools and services toward that goal to help you stay in control at all times. Remember, winning is never guaranteed — so only wager money that you can afford to lose without affecting your daily life.

Our responsible gaming policy has been developed with the context of Bangladesh in mind. We want every player to enjoy their gaming experience freely and consciously. No game is more important than your relationships with family and loved ones, your career or your financial security.

Our protection tools and services

Self-Exclusion

If you feel you need a break from playing, use the self-exclusion option. fb7 allows you to close your account for a set period or permanently. This decision is entirely your own.

Deposit Limits

Set a limit on how much you deposit per day, per week or per month. Once set, the limit takes effect immediately. A waiting period applies if you wish to increase it.

Time-Out

Take a short break from playing — from 24 hours up to several weeks. During a Time-Out you will not be able to log in to your account or make any transactions.

Bet Limits

Set a maximum bet amount for a given session or time period. This will help prevent impulsive overspending and keep the enjoyment of playing going for longer.

Activity History

Review your complete gaming history at any time. How long you played, how much you deposited and how much you withdrew — all the information is available in one place, helping you make informed decisions.

24/7 Support

Our Bengali-language live chat support is always ready for any issue. From gaming problems to responsible gaming advice — our team is by your side 24 hours a day, 7 days a week.

21+ Age Policy

fb7 strictly operates for those aged 21 and above. Participation by minors is completely prohibited and any account found to be in violation of this policy will be permanently closed.

Age is verified at registration. If there is any doubt, we may request identity documents at any time. This is an essential step to protect minors.

If there are minors in your home, keep your device and account out of their reach. Keep your password secure and do not forget to log out.

21+

For Adults Only

All gaming services on fb7 are for individuals aged 21 and above only. Allowing minors to open accounts or play games is unlawful and can have serious consequences. Never share your account details with anyone.

Warning signs of problem gambling

When online gambling goes beyond entertainment and becomes a problem, certain signs appear. Read the list below and assess yourself or someone you know.

There is a tendency to keep placing larger bets in an attempt to recover lost money.
When trying to stop playing, it becomes difficult to hold back.
Money needed for essentials (rent, bills, food) is being spent on gambling.
Gambling activity is being hidden from family, friends or colleagues.
When unable to play, feelings of restlessness, irritability or mental discomfort are experienced.
Money for gambling is being obtained by taking on debt or selling assets.
Gambling is being prioritised over sleep, work or family responsibilities.

If even one of the signs above applies to you, take it seriously. Contact us — our support team is ready to help you find the right path.

How to use the protection tools

Log in to your account

Set your limits

Set a daily, weekly or monthly deposit limit. This limit takes effect immediately and keeps you protected automatically.

Take a break when needed

Choose the Time-Out or self-exclusion option. Set the right duration for yourself and confirm.

Get support

For any questions or concerns, contact our 24/7 live chat support. We are ready to help entirely in Bengali.

Responsible gaming tips

💡 Set your budget first

Decide how much you will spend before each session and do not exceed that limit. Do not try to "win back" losses.

⏱️ Track your time

Set an alarm while playing. Playing for long stretches at a time weakens your ability to make sound decisions.

🎲 Treat gaming as entertainment

Gambling is not a source of income — it is entertainment. Consider what you spend each session as the price of entertainment.

🚫 Do not play while drinking or tired

Avoid playing when you are mentally tired or emotionally charged. Play with a clear head and a focused mind.

Reach out if you need help

If you or someone you know is struggling because of gambling, do not fight it alone. Our support team is always ready to help you take the right steps.

fb7 Support Contact

Live Chat — 24/7 support in Bengali, instant response

Email: [email protected]

Self-exclusion and account limits — manage directly from profile settings

Account history and gaming review — request at any time

Any question or request related to responsible gaming will be handled with complete confidentiality. Your personal information is never shared with third parties.

Responsible gaming FAQ

Self-exclusion can be either permanent or temporary. A temporary break can last from a few days to a few months. Once the period ends, your account becomes active again. With permanent exclusion, the account is closed completely and cannot be reopened.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this is to prevent overspending during moments of weak willpower. This rule is in place with your protection in mind.

Contact our support team directly via live chat or email with your concerns. We will assess the situation and provide assistance with full confidentiality. Encourage your family to talk openly together and seek professional advice.

Your account balance remains completely safe during a Time-Out or self-exclusion. Once the break ends, or in the case of permanent closure, contact our support team to request a withdrawal.

No, fb7 strictly operates for those aged 21 and above. Age is verified at registration and identity documents may be requested at any time. Any account found to belong to a minor will be permanently closed.

Yes, all of fb7's responsible gaming tools — self-exclusion, deposit limits, Time-Out and gaming history review — are completely free and available to all registered members.

Play responsibly, enjoy the experience

Enjoy your favourite games in a safe environment on fb7. Play within your limits, get support via live chat and always play with enjoyment.

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