fb7's Privacy Policy
Protecting your personal information is our highest priority. This policy transparently describes how we collect, use, and store your information.
Introduction and Applicability
Purpose of This Policy
fb7 ("we", "us", or "the platform") operates a reliable online casino and betting service for users in Bangladesh. This privacy policy informs you what types of information we collect when you use the fb7 website (fb7.cam), why we collect it, how we use it, and under what circumstances we may share it with third parties.
By registering with fb7 or using our services, you are considered to have accepted the terms of this privacy policy. If you have any questions, please contact us at [email protected].
This privacy policy should be read alongside fb7's Terms and Conditions and Responsible Gaming policy. Together, these documents form the complete framework of our service.
What Information We Collect
Information You Provide Directly
Information you give us directly during registration and account management:
- Full name and date of birth
- Email address
- Residential address
- National ID card or passport details for identity verification
- Payment information (bKash, Nagad, or Rocket number)
- Username and password (stored in encrypted form)
Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address and device identification details
- Browser type and operating system
- Login time and session information
- Game play history and betting records
- Transaction history (deposits and withdrawals)
- Information from cookies and similar tracking technologies
Purpose of Using Your Information
Why We Use Your Information
We use the information we collect for the following legitimate purposes:
Completing your registration, verifying your identity, and keeping your account secure.
Correctly processing deposit and withdrawal requests via bKash, Nagad, and Rocket.
Resolving your issues quickly through 24/7 live chat and email.
Monitoring spending patterns to identify risky behavior and provide assistance.
Detecting suspicious transactions and account activity to keep the platform secure.
Analyzing user experience to further improve fb7's games and services.
Complying with applicable laws, regulations, and regulatory requirements.
Correctly applying welcome bonuses, cashback, and other promotions.
Sharing Information with Third Parties
When and with Whom Information Is Shared
fb7 does not sell, rent, or exchange your personal information. However, in certain circumstances, necessary information may be shared with the following parties:
- Payment Processors: Financial information required to complete transactions via bKash, Nagad, and Rocket is shared. These payment service providers are governed by their own privacy policies.
- Technology Service Providers: Limited information may be shared with trusted technology partners for platform operations, cybersecurity, and technical support — only under contractual confidentiality terms.
- Legal Authorities: If required by a court order, a lawful investigation, or applicable law, we are obligated to provide the relevant authorities with the necessary information.
- Identity Verification Services: Trusted third-party services may be used to verify your identity as part of the KYC (Know Your Customer) process.
Before sharing information with any third party, we ensure they adhere to appropriate data protection standards. Our partners' data protection standards must be consistent with fb7's own standards.
Data Security Measures
How We Keep Your Information Secure
fb7 adopts industry-standard technical and organizational measures to ensure the security of your personal and financial information. Our security framework includes:
All data transmissions are secured using SSL encryption technology.
Our servers are protected by advanced firewalls and intrusion detection systems.
All passwords are stored using one-way hashing algorithms.
Our systems are monitored 24/7 to detect suspicious activity.
Your information is stored on encrypted servers and backed up regularly.
Only authorized personnel are granted limited access to the information they need.
Please note that transmitting information over the internet is not entirely risk-free. We strive to ensure the highest level of security, but no system can be claimed to be 100% secure. To keep your account safe, use a strong password and do not share it with anyone.
Cookies and Tracking Technologies
Cookie Usage Policy
The fb7 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember information about your visit.
We use the following types of cookies:
- Essential Cookies: These are necessary for the basic functionality of the website. Without these cookies, the core features of the site will not work. They cannot be disabled.
- Functionality Cookies: Used to remember your preferences and settings, such as language preference and login status.
- Analytics Cookies: Used to monitor how our site is used and to improve our services.
- Security Cookies: Used to detect fraud and keep accounts secure.
You can manage cookies from your browser settings. Please note that disabling certain cookies may cause some features of the site to not work correctly.
Your Rights and Choices
Your Rights Regarding Your Information
As a user of fb7, you have the following rights over your own information:
You may request a copy of the information we hold about you.
You may request correction of any inaccurate or incomplete information in your profile.
In certain circumstances, you may request that your information be deleted, subject to legal obligations.
You may object to the use of your information for marketing or service improvement purposes.
To exercise any of the above rights, contact us at [email protected]. We generally respond to your request within 30 business days. For some requests, we may need to verify your identity.
Data Retention Period
How Long We Keep Your Information
fb7 retains your information only for as long as necessary. We consider the following factors when determining retention periods:
- Active Accounts: All relevant information is retained for as long as your account remains active.
- Closed Accounts: Even after an account is closed, financial transaction and identity verification information is retained for a specified period as required by legal obligations.
- Legal Disputes: If any legal dispute or investigation is ongoing, the relevant information will be retained until it is resolved.
- Marketing Information: As soon as you opt out of marketing communications, the information used for that purpose is deleted.
After the designated period, information is securely deleted or anonymized so that no individual can be identified from it afterward.
Protection of Minors
Privacy of Children and Adolescents
fb7's services are intended solely for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
If we become aware that someone under the age of 21 is using our services or has provided information, that account will be closed immediately and the related information will be deleted.
If you believe a minor is using our services, please notify us immediately at [email protected].
Policy Changes and Updates
How You Will Be Notified If This Policy Changes
fb7 may update this privacy policy from time to time. For any changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification to your registered email for significant changes.
- Display a clear notice on the site.
Continuing to use fb7 after any changes means you are considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.
Contact Us
Privacy Complaints and Inquiries
For any questions, complaints, or information requests regarding this privacy policy, please contact us. Our support team is available 24/7 to assist you in English.
Email: [email protected]
Live Chat: 24/7 support — chat directly from any page on the website
Response Time: Generally within 30 business days by email, and instantly via live chat
Related Policies
Read the pages below to learn about our complete policy framework: